FAQs ABOUT CUSTOM PORTRAITS
How does it work?
The portrait is drawn based on a photo that you can send via email or whatsapp
You are only allowed to send 1 picture, so if you want a portrait of more than 1 person, make sure that all of the people are in the uploaded photo. The photo needs to be in .jpg, .jpeg, or .png format.
How long does it take before I receive my portrait?
You will receive your portrait within two weeks after you complete your order. If you need it sooner, please contact me.
Will I get an original or a printed copy?
You will receive the original pencil sketch sent via courier. I will also send you a photographed digital copy of the portrait. It will be e-mailed to the e-mail address you have provided during checkout.
What if I don’t like my portrait?
The portraits are custom-made and are non-refundable. I do not accept returns, exchanges or cancellations.
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